CUSTOMER CARE
Free Live Tech Support (1-866-WEB-HELP) If you ever have any questions about using the tools or features in your new Web Site, our professional, courteous Customer Care representatives will be ready and waiting to assist you! Call us, e-mail us, or use the live Internet chat tool as often as you want - it's part of the value-added service included with your monthly hosting/service fee. Chatlink Technology. This amazing feature is an enhanced version of the Internet chat tool that gives our Customer Care representatives the ability to remotely share your mouse and keyboard for quick and easy service. Once you enable the Chatlink feature, it will create a direct link between your computer and a Customer Care representative's computer in our support center, allowing them to show you how to perform each step in the process in reat time on your computer screen! Whenever you would like to resume control of your computer, simply pause the session or override the Customer Care rep by moving your mouse. |